Check whether ChatGPT is billed on web or mobile

To cancel a personal ChatGPT subscription bought on the web, sign in to ChatGPT, open your profile menu, choose Settings, open Billing, then choose Cancel under Cancel plan. If Apple or Google billed you, cancel in that store instead. OpenAI recommends cancelling at least 24 hours before the next billing date.

If you subscribed through the iOS App Store or Google Play, cancel from that store instead. The ChatGPT app may show the plan, but Apple or Google controls the billing if the subscription was purchased there.

Cancel the plan that matches your receipt

ChatGPT on the web

  1. Sign in to ChatGPT.
  2. Open your profile menu and choose Settings.
  3. Choose Billing.
  4. Under Cancel plan, choose Cancel.
  5. Keep the confirmation and note the next billing date.

ChatGPT bought through Apple or Google

  • On iPhone or iPad, open Settings, tap your name, choose Subscriptions, then choose ChatGPT.
  • On Android, open Google Play, make sure the correct Google Account is active, then open Payments & subscriptions and Subscriptions.

Deleting the app from your phone does not cancel the subscription. Cancel from the billing source and keep the confirmation.

ChatGPT Business

OpenAI's current Business flow is under Workspace settings and Billing. Choose Manage plan, then Cancel subscription. Enterprise and Edu plans are not covered by OpenAI's self-service cancellation article; ask the workspace owner or account contact.

Save the renewal date

OpenAI says cancellation takes effect the day after the next billing date, so paid access continues until then. Subscription fees are generally non-refundable, although refund rights and processes vary by billing source and location. Apple handles Apple-billed refund requests; OpenAI's Help Center handles eligible web and Google Play requests.

If you cannot access the account email, contact OpenAI support with the account email, the last four digits of the payment card, and the date of the most recent payment. Do not delete an account merely as a shortcut unless you intend the deletion to be permanent.

If you still use other AI, productivity, or cloud subscriptions, check those at the same time. These tools often sit on monthly renewals and are easy to miss because they are tied to different accounts.

Before the next renewal catches you

Canceling ChatGPT handles one subscription. Orbit helps you keep the rest visible.

Add the subscriptions and bills you want to keep, see what renews next, and get reminders before free trials end or regular renewals are due. When you review your list, it is easier to spot tools you no longer use and cancel them before the next charge.

People like Orbit because it is focused: no full budgeting dashboard and no bank-link requirement, just a clear iPhone app for subscriptions, trials, bills, reminders, widgets, and calmer renewal decisions.

For a broader software cleanup, read How to track subscriptions manually and How to find forgotten subscriptions.

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